Central Local Health Integration Network, North York Site

Record Details
Alternate Name CCAC
Former Name North York Community Care Access Centre (2007)
Office Phone 416-222-2241 ; 310-2222 (no area code required)
Toll Free Phone General inquiries 1-888-470-2222
TTY Phone 416-222-0876
Fax 416-222-6517
E-Mail central.lhin@lhins.on.ca
Website www.centrallhin.on.ca/
Description (Service) Arranges in-home or school-based health and social services, assists with access to adult day programs and placement in long term care homes * service coordination * information and referral for related community services

In-home services -- nursing care, physiotherapy, occupational therapy, speech-language pathology, personal support, nutritional counselling, medical equipment or supplies

Child and family services -- for children or youth with short or long-term disabilities or other special needs and their families * in-home health and personal support services as listed above, with the addition of palliative care and respite care (caregiver relief) * school-based services -- professional services to enable children with disabilities or ongoing diseases to attend school

Acquired brain injuries -- access to, and coordination of, services

Also information and assistance in linking to existing community support services, which may also be contacted directly by consumers * such services include friendly visiting, meals on wheels, volunteer transportation, security checks, that are relatively low in cost and primarily volunteer-based * also help finding other services, such as attendant care for persons with physical disabilities and supportive housing services

Placement in long term care homes -- access for admission to long term care homes, or for transfer to facilities outside Toronto * crisis placements * subsidies for ward accommodation may be available -- apply directly to facility after placement * for older adults apartments within the City of Toronto contact Housing Connections -- see separate record

Adult day programs -- eligibility assessment * access to, and assistance with admission to adult day programs

Short stay -- respite for caregivers * includes persons with Alzheimer Disease * Convalescent Care -- following surgery or illness * medical and therapeutic supportive care provided in a long term care facility
Hours Mon-Sun 8:30 am-8:30 pm * staff persons on call 8:30 pm-8:30 am
Areas Served Etobicoke Central ; North York ; North York Central ; North York East ; North York West ; Simcoe County ; York Region
Boundaries North York, parts of Etobicoke Central and City of York, York Region and South Simcoe
Eligibility Must have Ontario Health Insurance

In-home health and social services -- adults and children with any illness, older adults, persons with physical, psychiatric or developmental disabilities who need professional or support services in the community (home or school) that cannot be met on an outpatient basis

Placement in long term care homes -- adults 18 years and older with care needs that can be met in a long-term care home, who need nursing care, assistance with activities of daily living or on-site supervision
Application Contact centre only, no walk in service

Call above number for information * home visit may be necessary to complete assessment

Placement in long term care homes -- eligible applicants will be placed on waiting list of up to 5 facilities in Ontario chosen by the applicant * applicants will not be placed without their consent or the consent of their substitute decision maker * applicants may select individual facilities, but may not apply to them directly
Languages English ; French ; other languages through staff or interpreters
Fees Direct LHIN services covered by OHIP * fees may apply for some services
Located In Community North York Central
Address & Map
45 Sheppard Ave E, Ste 700
Toronto, ON M2N 5W9
View Google Map
Intersection Yonge St and Sheppard Ave E
Physical Access Wheelchair accessible building including main entrance and barrier free washrooms * designated parking
Service Categories Activities of Daily Living Assessment ; Attendant Registries ; Case/Care Management ~ Brain Injuries ; Home Health Care ; In Home Assistance Registries ; Long Term Care Coordination Centres ; Long Term Care Options Counselling ; Nursing Facility Referrals ; Occupational Therapy ; Personal Care ; Physical Therapy ; Respite Care ; Speech and Language Pathology ; Student Disability Services


The partners of the York Info Community Information & Volunteer Database are committed to provide a database that is accurate, up-to-date and comprehensive. However, we are unable to assume any liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality, nor does it mean we endorse or do not endorse the program or service. Please read the Inclusion Policy for further details. Please contact York Info Community Information & Volunteer Database to report concerns or to make suggestions.

York Info Community Information & Volunteer Database focuses on records located in and serving York Region, but also maintains select resources beyond our borders which also support the residents of our respective municipalities.

Information Copyright

The partners of the York Info Community Information & Volunteer Database hold the intellectual property rights for the information on this site. You may display it on your computer and print or download this information for non-commercial, personal or educational purposes only. You must credit the York Info Community Information & Volunteer Database as the source on each copy of any information that originates from this site. The York Info Community Information & Volunteer Centre forbids any bulk downloading, or use of the database for any mass mailings, or other such usage. Please contact us for permission to use the information for any purpose other than those outlined here.

Other Community Information Sites available Online

211 Toronto/Community Information Toronto
211 Simcoe County
Brant Community Information Network
Community Information Partners Peel
Community Link North Simcoe
Information Durham
Haliburton, Northumberland, Peterborough & Victoria Counties
Haldimand & Norfolk
Halton Community Services Database
Information Cambridge/North Dumfries
Information Niagara
Information Sarnia-Lambton
Thunder Bay District
Volunteer and Information Kingston
Wellington County & Guelph