FSYR (Family Services York Region)

Site: Newmarket - Head Office, Gorham Street

Service: Counselling Services

[ Add Record Add Record |  Suggest an Update |  Suggest Volunteer Opportunity |  Print Version (New Window) ]
Record #: NKT0019 Last Modified: 03 Jun 2015 Last Full Update: 03 Jun 2015
Record Details
Alternate NameFSYR
Former NameFamily Life Centre, Richmond Hill - Newmarket
Office Phone905-895-2371 
Language specific lines: 
Hindi, Punjabi, Urdu, Gujarati Line 1-866-780-9927 ext 224 
York Rainbow Support Line 1-888-967-5542
Toll Free Phone1-888-223-3999
Primary ContactSusan Warren, Program Manager, Family & Schools Together (F&ST) & Group Services, FSYR; Phone: 905-895-2371 ext 230; Fax: 905-895-2389; Email: swarren@fsyr.ca
Alternate ContactBarbara Urman, Clinical Supervisor LGBTTQ service, FSYR; Phone: 905-780-9927 ext 225 * LGBT Information, Referral & Support Line 1-888-967-554; Fax: 905-780-0872; Email: burman@fsyr.ca
Volunteer CoordinatorMarie King, Executive Assistant; Phone: 905-895-2371 ext 222; Fax: 905-895-2389; Email: mking@fsyr.ca
EstablishedFSYR Amalgamated March 31, 2005 (formerly Family Life Centres since 1972)
Primary ExecutiveMr Elisha Laker, Executive Director, 905-895-2371 ext 223; Phone: 905-895-2389; Fax: 905-895 -2389; Email: elaker@fsyr.ca
Alternate ExecutiveMariana Benitez, Clinical Director, FSYR; Phone: 905-895-2371 ext 229; Fax: 905-895-2389; Email: mbenitez@fsyr.ca
FundingRegional / Municipal - Region of York ; Provincial - Ministry Community and Social Services; Ministry of Children and Youth Services; Youth Justice, Ministry of the Attorney General ; Donations ; United Way - United Way York Region ; Fees - for service ; Foundation - Ontario Trillium Foundation
Description (Service)Provides affordable professional counselling to people who are experiencing personal and behavioural difficulties, stressful life situations and/or relationship distress * conducts community/school based outreach programs and group outreach and cultural support services * offers specialized programs to assist individuals in stopping domestic violence * offers counselling and/or drop-in services for the LGBTTQ community (Lesbian, Gay, Bisexual, Transgender, Transsexual, Queer) * New Rainbow Support Information and referral line – 1-888-967-5542 * new online counselling available – please visit the website for the link at www.fsyr.ca 
Transgender support group is free of charge * group meets in Richmond Hill * for more information call Barb at 905-415-9723, ext 224 or call the Information, Referral and Support Line at 1-888-967-5542 (all calls are confidential and anonymous) 
Online-Counselling: a professional, confidential counselling service available directly through the website * clients 16 and up can log on independently * this is not a "chat" or live interactive process * register online * cost of this service is $65.00 (payable through PayPal) per online session (each session is at least 50 minutes)
HoursNewmarket: Mon 8 am-6 pm, Tues 8 am-8 pm, Wed 8 am-8 pm,Thu 8 am-8 pm and Fri 9 am-3 pm 
Richmond Hill: Mon-Thur 8 am-8 pm; Fri 9 am-3 pm  
Markham: Mon 8 am-8 pm, Tue 8 am-6 pm, Wed 8 am-8 pm, Thu 8 am-6 pm; Fri closed 
Georgina: Mon -Thu 8 am-8 pm, Fri 9 am-3 pm
Areas ServedYork Region
BoundariesAvailable to clients living or working in York Region (Georgina, Newmarket, Richmond Hill, and Markham locations)
EligibilityNo age limit
ApplicationSelf-referred or referred by others
LanguagesEnglish ; Chinese - Cantonese ; Chinese (Mandarin) ; Farsi ; Hindi ; Punjabi ; Spanish ; Tamil ; Urdu ; please call for specific locations
FeesProgram ; Service ; Fees are assessed on a sliding scale according to the individual's income and ability to pay * a portion of the fee may be covered by subsidy or insurance (proof of income may be required) * Fee assistance available.
Site LocationNewmarket
Located In CommunityNewmarket
Address & Map
1091 Gorham St, Suite 300
Newmarket, ON L3Y 8X7
View Google Map
IntersectionLeslie and Gorham St
AccessibilityWheelchair access on public transportation routes
Service CategoriesAdolescent/Youth Counselling ; Child Guidance ; Condition Specific Treatment ~ Abused Men ; Divorce Counselling ; Family Counselling ; Family Support Centres/Outreach ~ South Asian Community ; Gay/Lesbian/Bisexual/Transgender Support Groups ; Gender Identity Counselling ; General Counselling Services ; General Counselling Services ~ Gay/Lesbian/Bisexual/Transgender Individuals ; General Counselling Services ~ Home Based Mental Health Services ; Hate Crimes Prevention ; Individual Counselling ; Parent Counselling ; Sexual Assault Counselling ; Spouse/Intimate Partner Abuse Counselling ; Youth Violence Prevention