Family Services York Region

Site: Newmarket - Head Office

Service: Family Services York Region

Record Details
Alternate Name CIF
Former Name Family Life Centre, Richmond Hill - Newmarket
Office Phone 905-895-2371 
York Rainbow Support Line 1-888-967-5542
Toll Free Phone 1-888-223-3999
Fax 905-895-2389
Primary Contact Susan Warren, Program Manager, Family & Schools Together (F&ST) & Group Services, FSYR; Phone: 905-895-2371 ext 230; Fax: 905-895-2389; Email:
Volunteer Coordinator Marie King, Executive Assistant; Phone: 905-895-2371 ext 222; Fax: 905-895-2389; Email:
Established FSYR Amalgamated March 31, 2005 (formerly Family Life Centres since 1972)
Primary Executive Mr Elisha Laker, Executive Director, 905-895-2371 ext 223; Phone: 905-895-2389; Fax: 905-895 -2389; Email:
Alternate Executive Mariana Benitez, Clinical Director, FSYR; Phone: 905-895-2371 ext 229; Fax: 905-895-2389; Email:
Funding Regional / Municipal - Regional Municipality of York CIF ; Provincial - Ministry Community and Social Services; Ministry of Children and Youth Services; Youth Justice, Ministry of the Attorney General ; Donations ; United Way - United Way Greater Toronto ; Fees - for service ; Foundation - Ontario Trillium Foundation
Description (Service) Parenting programs * child and parent anger management program * social skills, regulation and self-esteem child and parent program * community and school based outreach programs and group outreach and cultural support services * offers specialized programs to assist individuals in stopping domestic violence * offers child guidance, adolescent/youth counselling, divorce counselling and parent counselling and counselling and/or drop-in services for the LGBTTQ community (Lesbian, Gay, Bisexual, Transgender, Transsexual, Queer) *

Families and Schools Together (F&ST) Parenting skills groups for newcomer parents to improve children's academic performance, attendance and behaviour issues

Rainbow Support Information and referral line 1-888-967-5542 * new online counselling available – see website for more information

Free to Be group for parents and caregivers and their gender independent children * free of charge * group meets in Richmond Hill * parents meet for education and support while children meet in safe place to play * for more information call Barb at 905-415-9723, ext 224 or call the Information, Referral and Support Line at 1-888-967-5542 * calls are confidential and anonymous

Working with worry program for 14-17 year old teens focuses on understanding and overcoming anxiety, stress, fear, and worry

Binder programprovides trans-nonbinary youth with free, gently used chest binders * staff provide information on proper sizing, chest binding safety and care tips * anonymous and supportive * contact MOBYSS to determine most accessible location for youth 289-879-2376 or * accepts donations of binders through same contact info or dropoff at 1101 Nicholson Rd Unit 5 "Attn MOBYSS"

Online-Counselling: professional, confidential counselling service available directly through the website * costs $65.00 (payable through PayPal) per online session (each session is at least 50 minutes)
Hours *Counselling by appointment only all locations* 
Newmarket: Mon 8 am-6 pm * Tue, Wed, and Thu 8 am-8 pm * Fri 9 am-3 pm 
Georgina: Mon-Tue 9-6, Wed 8-8, Thu 8-8  
Richmond Hill: Mon, Tue, Wed, Thu 8 am-8 pm * Fri 9 am-3 pm  
Markham: Mon 8 am-8 pm, Tue 8 am-6 pm, Wed 8 am-8 pm, Thu 8 am-6 pm
Areas Served York Region
Boundaries Available to clients living or working in York Region (Georgina, Newmarket, Richmond Hill, and Markham locations)
Eligibility see programs or contact for information * clients 16 and up can log on independently
Application Self-referred or referred by others
Languages English ; Chinese (Cantonese) ; Chinese (Mandarin) ; Farsi ; Hindi ; Punjabi ; Spanish ; Tamil ; Urdu ; Call office for language specific services, not all languages available in all offices
Fees Program ; Service ; Fees are assessed on a sliding scale according to the individual's income and ability to pay * a portion of the fee may be covered by subsidy or insurance (proof of income may be required) * Fee assistance available.
Site Location Newmarket
Located In Community Newmarket
Address & Map
Head Office
1091 Gorham St, Ste 300
Newmarket, ON L3Y 8X7
View Google Map
Intersection Leslie and Gorham St
Physical Access Fully Accessible ; on public transportation routes
Service Categories Adolescent/Youth Counselling ; Child Guidance ; Divorce Counselling ; Family Counselling ; Family Counselling Agencies ; Family Life Education ; Family Support Centres/Outreach ; Gender Identity Counselling ; General Counselling Services ; LGBTQ Helplines ; Parent Counselling ; Parent Support Groups ~ Families/Friends of LGBTQ Individuals ; Parenting Skills Classes ; Sexual Orientation Counselling ; Spouse/Intimate Partner Abuse Counselling ; Stress Management ~ Adolescents ; Transgender Body Image Resources


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