Canadian Mental Health Association

Site: BounceBack

Record Details
Alternate Name Bounce Back ; BounceBack Today ; CMHA Ontario
Office Phone 1-866-345-0224
Toll Free Phone 1-866-345-0224
Fax 905-430-1768
Funding Provincial
Description (Service) BounceBack is an evidence-based, guided self-help program grounded in cognitive behavioural therapy (CBT) * Adults and youth, age 15 and up, can learn skills to help manage worry and anxiety, combat unhelpful thinking, and become more active and assertive

Two forms of help: BounceBack Today online videos * no referral necessary * learn practical tips on managing mood, sleeping better, building confidence, increasing activity, problem solving, and healthy living * watch the videos at any time at by entering your email address and access code: bbtodayon * videos are available in English, French, Mandarin, Cantonese, Punjabi, Arabic, and Farsi

BounceBack telephone coaching and workbooks * a referral is required in order to participate * three to six telephone coaching sessions, which you can do from the comfort of your home * coach is there to help you develop new skills, keep you motivated, and monitor how you’re doing * select from among 20 workbook topics that are best suited to your current needs * available in multiple languages
Hours Online Service 24/7
Areas Served Ontario
Boundaries Ontario
Eligibility Ages: 15 year(s) and up 
Ontario resident with a valid health card
Application visit website 
Online Videos * no referral required  
Telephone Coaching and Workbooks * referral required  
* Print and fill out referral form with your family doctor or nurse practitioner, and email completed form to or fax to 905-430-1768 
* Complete online and provide your primary care provider contact information
Languages English - Reception, Website ; French - Website ; Telephone coaching available in English, French, Arabic, Bengali, Cantonese, Farsi, Hindi, Italian, Mandarin, Punjabi, Russian, Spanish, Tamil, Ukrainian, and Urdu * Workbooks available in English, French, Mandarin, Cantonese, Punjabi, Arabic, and Farsi
Fees None
Located In Community Ontario
Mailing Address c/o CMHA York and South Simcoe 
8271 Keele St, Unit 2 
Vaughan, ON L4K 1Z1
Physical Access Not Applicable ; Online Service
Service Categories Cognitive Behavioural Therapy
Print Material Bouceback Client Factsheet


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