DeafBlind Ontario Services

Site: Main Administrative Office

Record Details
Former Name Independent Living Residences for the Deafblind In Ontario (1 Dec 2007)
Office Phone 905-853-2862
Toll Free Phone 1-855-340-3267
Fax 905-853-3407
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Primary Contact Susan Manahan, Director of Development and Communications; Phone: ext 228; Email:
Established 1989
Primary Executive Roxanna Spruyt-Rocks, Chief Executive Director; Phone: ext 222
Funding Provincial - Ministry of Community and Social Services
Description (Service) Provides Intervenor, residential and other specialized services to individuals who are deafblind * individualized, holistic and person-centered approach to Intervenor Services empowers each individual who is deafblind to achieve as much independence as possible * community-based residences are designed to support the unique needs of individuals who are deafblind, as well as encourage the development of life and vocational skills along with recreational opportunities
Hours Contact for hours
Areas Served Cambridge ; Durham Region ; Kitchener ; Middlesex County ; Ottawa ; Simcoe County ; Waterloo ; York Region ; Services are located across York Region, Simcoe County, Middlesex-Oxford, TriCities, Durham-Peterborough and Ottawa Region
Eligibility Self referral * referral from individuals interacting with or representing persons who are deafblind * referrals Ministry of Community and Social Services (MCSS), Canadian Deafblind Association (CDBA), W. Ross Macdonald School or other support organizations, associations
To be eligible for MCSS-funded Intervenor Services, an applicant must: * Have a diagnosis of hearing and visual impairment that is non-corrective * Be a resident of Ontario * Be at least 18 years of age
Application The application process for Residential/Community Services includes the following: 
* Completion of the application package. 
* Once the application is received, applicants will be placed on the service wait list 
* Once a suitable vacancy is available, DeafBlind Ontario Services will submit an individualized profile and budget to the Ministry of Community and Social Services (MCSS) to secure Intervenor Services funding. Once this submission is sent to MCSS, it may take several months to hear back on whether or not the submission was successful 
* Upon receipt of funding approval from MCSS, transition organization and planning begins 
As per the MCSS Intervenor Services Operational Guidelines effective April 1, 2016, DeafBlind Ontario Services will continue to be their own point of access for new applicants seeking Intervenor Services. DeafBlind Ontario Services is responsible for the following steps in the access process: 
* Confirm eligibility 
* Assessment of need for Intervenor Services 
* Confirmation of available resources 
* Service planning within available resources 
* Service provision 
Confirmation of eligibility is the first step in the process for accessing MCSS funded Intervenor Services and services provided by DeafBlind Ontario Services  
Referrals can be made to the Chief Operating Officer by email at or by phone at 1-855-340-3267
Languages English ; American Sign Language (ASL) ; SEE, AITSL
Fees None
Located In Community Newmarket
Address & Map
17665 Leslie St, Unit 15
Newmarket, ON L3Y 3E3
View MapQuest Map
Intersection Leslie St and Davis Dr
Physical Access Fully Accessible
Service Categories Case/Care Management ~ Deaf-Blindness ; Group Residences for Adults with Disabilities ~ Deaf-Blindness ; Life Skills Education ~ Deaf-Blindness
Resources Our newsletter, Keeping [In Touch] and our Annual Reports are available on our website


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