Citizens for Affordable Housing, York Region

Site: Richmond Hill, Yonge Street

Service: Housing Help Centre & Identification Clinic

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Record #: NKT1010 Last Modified: 24 Nov 2014 Last Full Update: 26 Jul 2014
Record Details
Alternate NameHousing Help ; Housing Help Centre & Identification Clinic
Office Phone905-508-1877  
Toll Free Phone1-888-447-9602
Primary ContactLeona MacIntyre, Housing Help Centre Coordinator; Phone: 905-508-1877 ext 21; Email:
EstablishedEstablished in 1994
Primary ExecutiveMary Ann Proulx, Executive Director; Phone: 905-508-1877 ext 22; Email:
FundingRegional / Municipal ; Regional / Municipal ; York Region Community and Health Services Department's Community Development Investment Fund * Ontario Trillium Foundation, Powerstream, Enbridge
Description (Service)HOUSING HELP CENTRE: Residents of York Region needing housing or wanting to move to York Region * maintains a housing registry to assist individuals in securing affordable accommodation that exists in the private rental market 
IDENTIFICATION CLINIC: Individuals/families living in York Region experiencing homelessness, at risk of becoming homeless and low or no income individuals/families who require necessary identification to obtain services * clinics are offered throughout York Region * clients must call and book an appointment * eligible clients can have necessary identification replaced at no cost to them 
COMMUNITY SUPPORT PROGRAM: is a source of integrated information, referral and short term case management that brings low-income individuals/families and services together to meet vital needs * staff will assist clients to help find and access the services and programs best able to meet your needs * staff will assess and develop a plan, provide counselling and crisis intervention, advocate on behalf of the client, complete applications, assist with landlord mediation and develop strategies to maintain or find new housing 
ENERGY ASSISTANCE PROGRAM: provides a yearly one-time financial grant to eligible low-income customers who are experiencing difficulty in paying their electricity or natural gas providers 
TALK2ONE: provides a permanent voice mailbox that can never be cut off, one hour each month of long distance time to anywhere in North America and access to social-based information on demand and spot announcements such as cold weather 
INCOME TAX CLINICS: In partnership with the Chartered Accountants of Ontario, free income tax clinics are offered to low income residents of York Region
HoursMon-Fri 8:30 am-4:30 pm
DatesIdentification clinics are offered throughout the month at various locations in York Region * please call 905-508-1877 to book an appointment
MeetingsBoard of Directors' meeting - once a month
Areas ServedYork Region
EligibilityMust be a resident of York Region and living at low income levels
ApplicationHOUSING HELP CENTRE: Telephone, come into the centre and speak with a staff member, check our bulletin board of rental listings, use our computer to check listings online  
IDENTIFICATION CLINIC: Call the office to book an appointment to attend an ID Clinic in your area 
COMMUNITY SUPPORT PROGRAM: Call the office and speak with the Community Support Worker 
ENERGY ASSISTANCE PROGRAM: clients must be a customer of Powerstream and/or Enbridge, billing must be in the applicant's name, must reside at the address for which there are arrears, have a pre-tax income at or below Statistics Canada low-Income Cutoff (LICO) plus 15%, and have the ability to sustain the electricity and gas costs after assistance is granted. Applicants must call in to the office for pre-screening and if eligible an appointment will be made 
TALK2ONE: registration for this service only takes place at a participating social service agency * for more information or to access this service, contact the office 
INCOME TAX CLINICS: call and book an appointment during the month of March only
FeesThere are no fees for any of the services provided
Site LocationRichmond Hill
Located In CommunityRichmond Hill
Address & Map
10271 Yonge St, Unit 303
Richmond Hill, ON L4C 3B5
IntersectionYonge and Dunlop (southeast corner)
Service CategoriesCase/Care Management ; Housing Search and Information ; Identification Cards ; Low Income/Subsidized Rental Housing ; Tax Preparation Assistance ; Utility Assistance
Print MaterialBrochures that explain what social services are available in York Region, ie. food banks, places to eat and sleep, etc