Citizens for Affordable Housing, York Region

Service: Housing Help Centre & Identification Clinic

Record Details
Alternate Name Housing Help ; Housing Help Centre & Identification Clinic
Office Phone 905-508-1877
Toll Free Phone 1-888-447-9602
Fax 905-508-1237
Primary Contact Leona MacIntyre, Housing Help Centre Coordinator; Phone: 905-508-1877 ext 21; Email:
Established Established in 1994
Primary Executive Mary Ann Proulx, Executive Director; Phone: 905-508-1877 ext 22; Email:
Funding Regional / Municipal ; York Region Community and Health Services Department's Community Development Investment Fund ends 2016 * Ontario Trillium Foundation, Powerstream, Enbridge
Description (Service) Housing Help Centre: Residents of York Region needing housing or wanting to move to York Region * maintains a housing registry to assist individuals in securing affordable accommodation that exists in the private rental market 
Identification Clinic: Individuals/families living in York Region experiencing homelessness, at risk of becoming homeless and low or no income individuals/families who require necessary identification to obtain services * clinics are offered throughout York Region * clients must call and book an appointment * eligible clients can have necessary identification replaced at no cost to them 
Community Support Program: is a source of integrated information, referral and short term case management that brings low-income individuals/families and services together to meet vital needs * staff will assist clients to help find and access the services and programs best able to meet your needs * staff will assess and develop a plan, provide counselling and crisis intervention, advocate on behalf of the client, complete applications, assist with landlord mediation and develop strategies to maintain or find new housing 
Energy Assistance Program: provides a yearly one-time financial grant to eligible low-income customers who are experiencing difficulty in paying their electricity or natural gas providers 
Talk2One: provides a permanent voice mailbox that can never be cut off, one hour each month of long distance time to anywhere in North America and access to social-based information on demand and spot announcements such as cold weather 
Income Tax Clinic: In partnership with the Chartered Accountants of Ontario, free income tax clinics are offered to low income residents of York Region
Hours Mon-Fri 8:30 am-4:30 pm
Dates Identification clinics are offered throughout the month at various locations in York Region * please call 905-508-1877 to book an appointment
Meetings Board of Directors' meeting - once a month
Areas Served York Region
Eligibility Must be a resident of York Region and living at low income levels
Application HOUSING HELP CENTRE: Telephone, come into the centre and speak with a staff member, check our bulletin board of rental listings, use our computer to check listings online  
IDENTIFICATION CLINIC: Call the office to book an appointment to attend an ID Clinic in your area 
COMMUNITY SUPPORT PROGRAM: Call the office and speak with the Community Support Worker 
ENERGY ASSISTANCE PROGRAM: clients must be a customer of Powerstream and/or Enbridge, billing must be in the applicant's name, must reside at the address for which there are arrears, have a pre-tax income at or below Statistics Canada low-Income Cutoff (LICO) plus 15%, and have the ability to sustain the electricity and gas costs after assistance is granted. Applicants must call in to the office for pre-screening and if eligible an appointment will be made 
TALK2ONE: registration for this service only takes place at a participating social service agency * for more information or to access this service, contact the office 
INCOME TAX CLINICS: call and book an appointment during the month of March only
Languages English
Fees There are no fees for any of the services provided
Site Location Richmond Hill
Located In Community Richmond Hill
Address & Map
10271 Yonge St, Unit 303
Richmond Hill, ON L4C 3B5
View Google Map
Intersection Yonge and Dunlop (southeast corner)
Accessibility Unknown
Service Categories Case/Care Management ; Housing Search and Information ; Identification Cards ; Low Income/Subsidized Rental Housing ; Tax Preparation Assistance ; Utility Assistance
Resources Brochures that explain what social services are available in York Region, ie. food banks, places to eat and sleep, etc


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