Community Care Access Centre

Site: Richmond Hill - Central Branch, Yonge Street

Service: Health Services Information and Referral

Record Details
Alternate Name CCAC
Office Phone 905-763-9928
Toll Free Phone Telephone Support 1-888-470-2222, Central Intake
TDD Phone 416-222-0876
Fax 905-952-2404
Social Media Twitter Twitter:
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Established 1997
Funding Provincial - Ministry of Health and Long Term Care
Description (Service) Services include: 
In-home services -- nursing care, physiotherapy, occupational therapy, speech-language pathology, personal support for bathing * if eligible for above services. 
Child and family services -- for children or youth with short or long-term disabilities or other special needs and their families * in-home health and personal support services as listed above, with the addition of palliative care and respite care (caregiver relief) * school-based services -- professional services to enable children with disabilities or ongoing diseases to attend school 
Acquired brain injuries -- access to and coordination of services 
Also information and assistance in linking to existing community support services, which may also be contacted directly by consumers * such services include friendly visiting, meals on wheels, volunteer transportation, security checks, that are relatively low in cost and primarily volunteer-based * also help finding other services, such as attendant care for persons with physical disabilities and supportive housing services 
Placement in long term care homes -- access for admission to long term care homes, or for transfer to facilities outside Toronto * crisis placements * subsidies for basic (ward) accommodation may be available -- apply directly to facility after placement * for seniors apartments contact Housing Connections – see separate record 
Short stay -- respite for caregivers * includes persons with Alzheimer Disease * Convalescent Care -- following surgery or illness * medical and therapeutic supportive care provided in a long term care facility * usually 45-55 days 
Assisted Living Services - Access to health services for seniors with complex care needs * provided to eligible seniors who live in a supportive housing building or in their own homes within a specific geographic boundary * services may include: personal support services, homemaking, security checks/reasurrance services, care coordination 
Adult Day Programs- Central CCAC manages access to government funded Adult Day Programs in the Central region. A CCAC Care Coordinator will assess your health needs to determine if you are eligible; provide information on Adult Day Programs in your community and discuss the programs that best meet your needs; and assist with the admission process
Hours Mon-Sun 8:30 am-8:30 pm
Areas Served North York - areas of Etobicoke and City of York ; South Simcoe ; York Region
Eligibility Must have Ontario Health Insurance 
In-home health and social services -- need for professional or support services in the community (home or school) that cannot be met on an outpatient basis * those needing service may include adults and children with any illness, seniors, persons with physical, psychiatric or developmental disabilities 
Placement in long term care homes -- adults 18 years and older who require placement in long term care homes * must meet one or more of the following -- need availability of 24 hour nursing care, or assistance with daily living, or on site supervision, and other caregiving and community services no longer sufficient
Application Call above number for information * home visit may be necessary to complete assessment 
Placement in long term care homes -- eligible applicants will be placed on waiting list of up to 5 facilities in Ontario chosen by the applicant * applicants will not be placed without their consent * applicants may select individual facilities, but may not apply to them directly
Languages English - Translation services available
Fees Service - Varies for different services
Site Location Richmond Hill
Located In Community Richmond Hill
Address & Map
9050 Yonge St, Ste 400
Richmond Hill, ON L4C 9S6
Accessibility Unknown
Service Categories Home Health Care ; Long Term Care Coordination Centres