Community Care Access Centre

Site: Richmond Hill - Central Branch, Yonge Street

Service: Health Services Information and Referral

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Record #: NKT1820 Last Modified: 29 May 2015 Last Full Update: 24 Mar 2015
Record Details
Alternate NameCCAC
Office Phone905-763-9928
Toll Free PhoneTelephone Support 1-888-470-2222, Central Intake
TDD Phone416-222-0876
Social MediaTwitter Twitter:
YouTube YouTube:
FundingProvincial - Ministry of Health and Long Term Care
Description (Service)Arranges in-home, in-clinic, or school-based health and social services, and placement in long term care homes * service coordination * information and referral for related community services 
In-home services -- nursing care, physiotherapy, occupational therapy, speech-language pathology, personal support for bathing * if eligible for above services. 
Child and family services -- for children or youth with short or long-term disabilities or other special needs and their families * in-home health and personal support services as listed above, with the addition of palliative care and respite care (caregiver relief) * school-based services -- professional services to enable children with disabilities or ongoing diseases to attend school 
Acquired brain injuries -- access to and coordination of services 
Also information and assistance in linking to existing community support services, which may also be contacted directly by consumers * such services include friendly visiting, meals on wheels, volunteer transportation, security checks, that are relatively low in cost and primarily volunteer-based * also help finding other services, such as attendant care for persons with physical disabilities and supportive housing services 
Placement in long term care homes -- access for admission to long term care homes, or for transfer to facilities outside Toronto * crisis placements * subsidies for basic (ward) accommodation may be available -- apply directly to facility after placement * for seniors apartments contact Housing Connections – see separate record 
Short stay -- respite for caregivers * includes persons with Alzheimer Disease * Convalescent Care -- following surgery or illness * medical and therapeutic supportive care provided in a long term care facility * usually 45-55 days 
Assisted Living Services - Access to health services for seniors with complex care needs * provided to eligible seniors who live in a supportive housing building or in their own homes within a specific geographic boundary * services may include: personal support services, homemaking, security checks/reasurrance services, care coordination 
Adult Day Programs- Central CCAC manages access to government funded Adult Day Programs in the Central region. A CCAC Care Coordinator will assess your health needs to determine if you are eligible; provide information on Adult Day Programs in your community and discuss the programs that best meet your needs; and assist with the admission process
HoursMon-Sun 8:30 am-8:30 pm
Areas ServedNorth York - areas of Etobicoke and City of York ; South Simcoe ; York Region
EligibilityVaries according to service * must have Ontario Health Insurance 
In-home health and social services -- need for professional or support services in the community (home or school) that cannot be met on an outpatient basis * those needing service may include adults and children with any illness, seniors, persons with physical, psychiatric or developmental disabilities 
Placement in long term care homes -- adults 18 years and older who require placement in long term care homes * must meet one or more of the following -- need availability of 24 hour nursing care, or assistance with daily living, or on site supervision, and other caregiving and community services no longer sufficient
ApplicationCall above number for information * home visit may be necessary to complete assessment 
Placement in long term care homes -- eligible applicants will be placed on waiting list of up to 5 facilities in Ontario chosen by the applicant * applicants will not be placed without their consent * applicants may select individual facilities, but may not apply to them directly
LanguagesEnglish - Translation services available
FeesService - Varies for different services
Site LocationRichmond Hill
Located In CommunityRichmond Hill
Address & Map
9050 Yonge St, Suite 400
Richmond Hill, ON L4C 9S6
Service CategoriesHome Health Care ; Long Term Care Coordination Centres