Record Details
Alternate Name CIF ; FSYR
Former Name Family Life Centre, Richmond Hill - Newmarket
Office Phone 905-415-9719
Toll Free Phone 1-866-415-9723
Fax 905-415-9706
Primary Contact Susan Warren, Program Manager, Family & Schools Together (F&ST) & Group Services; Phone: 905-895-2371 ext 230; Fax: 905-895-2389; Email:
Alternate Contact Barbara Urman, Clinical Supervisor LGBTTQ Service; Phone: 905-415-9719 ext 224; Email:
Volunteer Coordinator Marie King, Executive Assistant; Phone: 905-895-2371 ext 222; Fax: 905-895-2389; Email:
Established FSYR Amalgamated March 31, 2005 (formerly Family Life Centres since 1972)
Primary Executive Mr Elisha Laker, Executive Director; Phone: 905-895-2371 ext 223; Fax: 905-895 -2389; Email:
Alternate Executive Mariana Benitez, Clinical Director; Phone: 905-895-2371 ext 229; Fax: 905-895-2389; Email:
Funding Regional / Municipal - Regional Municipality of York CIF ; Provincial - Ministry Community and Social Services; Ministry of Children and Youth Services; Ministry of the Attorney General ; Donations ; United Way - United Way Greater Toronto ; Fees - for service ; Trillium Foundation
Description (Service) Community support outreach programs, cultural support services * specialized programs to assist individuals in stopping domestic violence * counselling and drop-in services for the LGBTTQ community (Lesbian, Gay, Bisexual, Transgender, Transsexual, Queer) * online counselling available

Transgender support group * group meets in Richmond Hill * for more information call Barb at 905-415-9719, ext 224 or call the Information, Referral and Support Line at 1-888-967-5542 (all calls are confidential and anonymous)

Online-Counselling: a professional, confidential counselling service available directly through the website * clients 16 and up can log on independently * this is not a "chat" or live interactive process * register online * cost of this service is $65.00 (payable through PayPal) per online sessionNew Rainbow Support Information and referral line – 1-888-967-5542

Direct Accountability Program (DAP) Diversion Program funded by the Ministry of Attorney General * workshops: Stop Shop Theft, Alcohol and Drug Awareness, Anger Management

Youth Justice Programs restorataive, structured and supervised diversion and skill development programs for youth referred by probation office

South Asian Outreach Program (SAOP) support groups and counselling to women from South Asian Communities in York Region * available in Tamil, Farsi, Punjabi, Hindi, Urdu, Gujarati and English * run locally * parenting challenges, positive family environment, breaking out of isolation and loneliness, self-care, health and wellness, immigration and settlement issues and more
Hours Mon and Wed 8 am-8 pm, Tue and Thu 8 am-6 pm
Areas Served York Region
Boundaries York Region (Georgina, Newmarket, Richmond Hill, and Markham locations)
Eligibility No restrictions
Application Self-referred or referred by others * SAOP contact Nayyar or 416-818-7075 * DAP contact 1-888-223-3999 * Youth Diversion programs by referral by probation office
Languages English - Reception, Website, Programs ; French ; Chinese (Cantonese) - Programs ; Chinese (Mandarin) - Programs ; Farsi - Programs ; Hindi - Programs ; Spanish - Programs ; Tamil - Programs ; Urdu - Programs ; Interpretive Services ; please call for languages available at this location
Fees Program ; Service ; Fees are assessed on a sliding scale according to the individual's income and ability to pay * a portion of the fee may be covered by subsidy or insurance * Fee assistance available.
Located In Community Markham
Address & Map
4261 Highway 7 Hwy, Ste 203
Markham, ON L3R 9W6
View Google Map
Intersection Kennedy Rd and Hwy 7
Physical Access Fully Accessible ; Wheelchair access on public transportation routes
Service Categories Adult Diversion ; Family Counselling ; Family Counselling Agencies ; Family Life Education ; Family Support Centres/Outreach ; Gender Identity Counselling ; Juvenile Diversion ; LGBTQ Helplines ; LGBTQ Support Groups ; Parenting Skills Classes ; Sexual Orientation Counselling ; Spouse/Intimate Partner Abuse Counselling ; Women's Support Groups ~ South Asian Community


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