Family Services York Region

Site: Richmond Hill - Bayview Office

Service: Family Services York Region

Record Details
Alternate Name CIF ; FSYR
Former Name Family Life Centre, Richmond Hill - Newmarket
Office Phone 905-883-6572
Toll Free Phone 1-888-820-9986 * LGBT Information, Referral & Support Line 1-888-967-5542
Fax 905-883-6575
Primary Contact Susan Warren, Program Manager, Family & Schools Together (F&ST) & Group Services; Phone: 905-895-2371 ext 230; Fax: 905-895-2389; Email:
Alternate Contact Barbara Urman, LGBTTQ service lead; Phone: 905-415-9719 ext 224; Fax: 905-415-9706; Email:
Volunteer Coordinator Marie King, Executive Assistant; Phone: 905-895-2371 ext 222; Fax: 905-895-2389; Email:
Established FSYR Amalgamated March 31, 2005 (formerly Family Life Centres since 1972)
Primary Executive Mr Elisha Laker, Executive Director; Phone: 1-888-223-3999; Fax: 905-895-2389; Email:
Alternate Executive Mariana Benitez, Clinical Director; Phone: 905-895-2371 ext 229; Fax: 905-895-2389; Email:
Funding Regional / Municipal - Regional Municipality of York CIF ; Provincial - Ministry Community and Social Services; Ministry of Children and Youth Services; Ministry of the Attorney General ; Donations ; United Way - United Way Greater Toronto ; Fees - for service ; Trillium Foundation
Description (Service) Community support outreach programs, cultural support services * specialized programs to assist individuals in stopping domestic violence * counselling and drop-in services for the LGBTTQ community (Lesbian, Gay, Bisexual, Transgender, Transsexual, Queer) * online counselling * Rainbow Support Information and referral line – 1-888-967-5542  
Transgender support group * group meets in Markham * for more information call Barb at 905-415-9719, ext 224 or call the Information, Referral and Support Line at 1-888-967-5542 (all calls are confidential and anonymous)  
Online-Counselling: a professional, confidential counselling service available directly through the website * clients 16 and up can log on independently * this is not a "chat" or live interactive process * register online * cost of this service is $65.00 (payable through PayPal) per online session * New Rainbow Support Information and referral line – 1-888-967-5542
Hours Richmond Hill Mon-Thu 8 am-8 pm, Fri 9 am-3 pm
Areas Served York Region
Boundaries York Region (Georgina, Newmarket, Richmond Hill, and Markham locations)
Eligibility No restrictions
Application Self-referred or referred by others
Languages English ; Chinese (Mandarin) ; Farsi ; Hindi ; Spanish ; Tamil ; Urdu ; Call for specific languages at this location
Fees Program ; Service ; Fees are assessed on a sliding scale according to the individual's income and ability to pay * a portion of the fee may be covered by subsidy or insurance * Fee assistance available.
Located In Community Richmond Hill
Address & Map
10610 Bayview Ave, Unit 18
Richmond Hill, ON L4C 3N8
View Google Map
Intersection Bayview Ave and Elgin Mills Rd E
Physical Access Wheelchair access; on public transportation routes
Service Categories Family Counselling ; Family Counselling Agencies ; Family Support Centres/Outreach ; Gender Identity Counselling ; General Counselling Services ; LGBTQ Helplines ; LGBTQ Support Groups ; Sexual Orientation Counselling ; Spouse/Intimate Partner Abuse Counselling


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