ADR Chambers

Site: Mailing Address

Record Details
Alternate Name ADR Chambers Inc ; Ombudsman
Office Phone ADR King, East Gwillimbury and Regional Municipality of York 1-844-235-4442 * Provincial Ombudsman 1-800-263-1830
Fax 1-877-803-5127
Primary Contact Susan Felver, Bilingual Intake Coordinator, ADR Chambers Ombuds Office; Phone: 416-307-0000; Email:
Alternate Contact Diane Menanteau, Bilingual Intake Coordinator, ADR Chambers Ombuds Office; Phone: 416-307-0000; Email:
Funding City / Town ; Regional / Municipal
Description (Service) Ombudsman * Independent investigation and resolution of complaints about the administration of all Regional and municipal departments, services and agencies * systemic investigations into recurring problems *confidential

Regional Municipality of York
Submission form:

City of Markham
first submit a service request to the appropriate Department * Complainants can track their service request using the number they received when they submitted their request online * Online Request Form:

East Gwillimbury Complaint Submission Form:

Township of King must first file a formal complaint about municipal services or operations to Township using Formal Complaint Submission Form and submit by mail, in person, or email to Township Clerk
Complaint Form:
Hours Call for information
Areas Served York Region
Eligibility Any member of the public who interacts with the Regional Municipality of York or the local municipalities Township of King, Town of Georgina, Town of East Gwillimbury, Town of Whitchurch-Stouffville, Town of Newmarket, Town of Aurora, Town of Richmond Hill, City of Vaughan, City of Markham or those contracted on their behalf
Application contact by phone or email * see description for complaint process which must be followed before contacting ombudsman and include completed and signed Complaint Submission Form within one year since the complainant completed going through the Town’s complaint process * appointment required for Provincial Ombudsman office, online submission form available for Provincial Ombudsman
Languages English
Fees None
Located In Community York Region
Mailing Address c/o ADR Chambers - Ombuds Office 
PO Box 1006 
31 Adelaide E 
Toronto, On M5C 2K4
Physical Access Not Applicable
Service Categories Government Complaints/Government Ombudsman Offices


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